Safefoam are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Green Lane Riley Green Hoghton Preston PR5 0SN United Kingdom
Phone: 0800 015 44 33
Fax: 01254 200 676
Email: sales [at] safefoam [dot] co [dot] uk
My VAT Registration Number
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Postage to U.K:
We currently only ship to the U.K. (Sorry for this inconvenience). UK Standard Delivery will normally be 7 to 10 but at busy periods this is not possible and in order to avoid dissapointment we could take up to 28 days. In all cases we aim to contact you by email to confirm receipt of your order - this is an automatic response and it is therefore, essential that your email address is input correctly at point of order.
Standard Delivery £4.95 for all items upto £75.00
Then £7.50 for shopping baskets totalling over £75.00.
Our normal delivery method will be via Post Office Services first-class.
Please note, that all goods sold via Safefoam are done so, strictly under UK law. The title of goods remains strictly owned by Safefoam until such time that goods have been fully paid for by the purchaser.
Our prices are inclusive. VAT is charged at the standard rate and broken down for you prior to check out where they are also subject to the addition of post & packing charges - where applicable.
Prices are said be correct at the point of publication - but will be subject to future changes or if necessary amendments.
We aim to fulfil order requests received the point of price publication if we have stock of that product. Any changes to prices will be published at the point where they are effect from.
On an occasion when we are unable to fulfil your order request due to lack of available stock, mainly as a result of high demands, it is our company policy to try and source you an alternative product. Should we be in a position where this is necessary we will normally notify you first - before any product is dispatched or payment made, to gain agreement that this is an acceptable option to you. If you do not want an alternative sending then your order is cancelled without any charge or further obligation. Should we be unable to contact you prior to dispatch of an alternative product you will be given the option to return the item, if it is found to be an unsuitable option, for either replacement or full refund.
UK Standard Delivery will normally be 4 to 7 days but at busy periods this is not possible and in order to avoid dissapointment we could take up to 28 days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
If you wish to cancel this order at any time before dispatch, you may do so, please contact us by phone on 01254 207 827. Full refund for the goods will be given.
For orders made from the UK, 15 % VAT is added.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 015 44 33 (International +44 0800 015 44 33) or fax us on 01254 200 676 or write to us at Green Lane Riley Green Hoghton Preston PR5 0SN United Kingdom
How we use your information:
We will hold your personal information in a secure environment, and will not pass any details to anyone at any time. Your details are used solely to process your order. We comply fully with all data protection legislation and treat your details as fully confidential.
How to contact Safefoam:
We welcome your views about our web site and our security policy. If you would like to contact us with any questions or comments, please contact our Customer Services Department by clicking here.
All design, text, graphics and the selection or arrangement thereof are the copyright of Safefoam. Any use of materials on this site without prior written permission of Safefoam is strictly prohibited. Safefoam is one of the leading mail order foam suppliers in Britain